ks88 Privacy Policy
Your privacy matters to us. This Privacy Policy explains in plain terms exactly what personal data ks88 collects, how we use it, who we share it with, how we keep it secure, and what rights you have as a data subject. This document applies to all registered players and visitors to the ks88 platform.
Your Data, Our Responsibility
How ks88 Protects Your Privacy
We have built our data practices around transparency, security, and respect. Here are the six core commitments that define how ks88 handles your personal information.
SSL Encryption & Secure Storage
All data transmitted between your device and the ks88 platform is protected by 256-bit SSL encryption. Stored personal data is held on hardened servers with strict access controls and routine security audits.
Purpose-Limited Data Collection
ks88 collects only the personal data that is genuinely necessary for identity verification, payment processing, fraud prevention, and regulatory compliance. We do not collect data for its own sake.
No Sale of Personal Data
ks88 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Any data sharing with third parties is strictly limited to service providers who help operate the platform under binding confidentiality agreements.
Your Rights as a Data Subject
You have the right to access, correct, export, restrict, and request deletion of your personal data at any time. Requests are handled within 30 days and can be submitted directly through your account dashboard or via our support team.
Defined Data Retention Periods
ks88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our international gaming licence obligations. Data is securely deleted or anonymised once the retention period expires.
Marketing Opt-Out at Any Time
Promotional emails and SMS notifications from ks88 are entirely optional. You may withdraw your marketing consent at any time from your account settings or by contacting support. Withdrawal of marketing consent does not affect your account or gameplay in any way.
- 1. Introduction
- 2. Data We Collect
- 3. How We Use Your Data
- 4. Legal Basis for Processing
- 5. Data Sharing & Disclosure
- 6. Cookies & Tracking
- 7. Data Retention
- 8. Your Rights
- 9. Data Security
- 10. Children & Minors
- 11. International Transfers
- 12. Third-Party Services
- 13. Marketing Communications
- 14. Policy Amendments
- 15. Contact & Complaints
Introduction
ks88 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses our platform at https://ks88.best. This Privacy Policy describes the types of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you as a data subject.
This Privacy Policy applies to all users of the ks88 platform, including registered account holders, visitors who browse the website without registering, and individuals who contact our customer support team. It covers data collected through the ks88 website, mobile-browser interface, and all related account management and payment services.
Important: By registering an account on the ks88 platform, by depositing funds, or by otherwise using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any provision of this Privacy Policy, you must discontinue your use of the platform.
This Privacy Policy is to be read in conjunction with the ks88 Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.
Personal Data We Collect
ks88 collects personal data through several distinct channels. The categories of data we collect, and the context in which each category is collected, are set out below.
2.1 Registration Data
When you create an account on the ks88 platform, we collect the following information:
- Full legal name
- Date of birth (required to verify that you are 21 years of age or older)
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code
- Contact email address
- Mobile phone number
- Username and password (passwords are stored as salted cryptographic hashes — we never store plain-text passwords)
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process, required prior to processing withdrawals and in response to certain account activity thresholds, we may collect:
- Government-issued photo identification (e.g., National ID card, passport, or driving licence)
- Proof of residential address (e.g., utility bill, bank statement, not older than three months)
- Selfie photograph or video for liveness verification
- Proof of payment method ownership (e.g., screenshot of bKash or Nagad account showing registered mobile number)
2.3 Financial Transaction Data
When you make deposits or request withdrawals, we collect:
- Payment method type (e.g., bKash, Nagad, Rocket, Upay)
- Mobile number or account identifier associated with the payment method
- Transaction reference numbers and amounts in BDT (৳)
- Transaction timestamps in Bangladesh Standard Time (BST, UTC+6)
2.4 Gameplay and Activity Data
We automatically record gameplay and platform activity data in order to operate the platform, detect fraud, and comply with our gaming licence obligations:
- Bets placed, game sessions, win/loss outcomes, and wager amounts
- Sports markets accessed and betting selections made
- Login timestamps, session durations, and logout events
- Responsible gaming tool activations (deposit limits, self-exclusion requests, etc.)
2.5 Technical & Device Data
We collect certain technical information automatically when you access the platform:
- IP address and approximate geolocation (country/city level)
- Device type, operating system, and browser version
- Referring URL and pages visited within the ks88 platform
- Cookie identifiers and session tokens (see Section 6)
2.6 Support Communication Data
When you contact our customer support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution provided. This data is used to improve service quality and for training purposes.
How We Use Your Personal Data
ks88 processes your personal data for the following specific, explicit, and legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Registration data, device data |
| Age and identity verification (KYC) | Registration data, KYC documents |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Platform operation and game delivery | Gameplay data, device data |
| Fraud detection and prevention | All categories, particularly device and transaction data |
| Responsible gaming compliance | Gameplay data, registration data |
| Customer support and dispute resolution | Support communication data, account data |
| Marketing communications (where consented) | Registration data, gameplay preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
| Platform analytics and improvement | Anonymised or aggregated gameplay and device data |
ks88 does not process your personal data for any purpose that is incompatible with the purposes listed above. If we intend to use your data for a new purpose, we will inform you and, where required by law, seek your consent before doing so.
Legal Basis for Processing
ks88 processes personal data on the basis of one or more of the following lawful grounds, in alignment with internationally recognised data protection principles:
- Contractual Necessity: Processing is required to perform the contract between you and ks88 — namely, providing you with access to the platform, processing your bets and transactions, and maintaining your account.
- Legal Obligation: Processing is required to comply with ks88's obligations under its international gaming licence, anti-money laundering regulations, and other applicable laws, including the retention of transaction records for a specified period.
- Legitimate Interests: Processing is necessary for the legitimate interests of ks88, including fraud prevention, platform security, responsible gaming enforcement, and improving the quality of our services — provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: For processing activities where none of the above bases apply — most notably the sending of direct marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
Data Sharing & Disclosure
ks88 does not sell, rent, or disclose your personal data to third parties for their own commercial or marketing purposes. We share personal data only in the following limited circumstances:
- Payment Service Providers: We share transaction data with bKash, Nagad, Rocket, Upay, and other payment processors strictly to facilitate deposit and withdrawal processing. These providers are bound by their own privacy and data protection policies and are not authorised to use your data for any other purpose.
- KYC and Identity Verification Partners: We may engage specialist third-party identity verification services to assist with age and identity checks. These partners process your KYC documents under strict contractual data processing agreements and are not permitted to retain or independently use your identity documents.
- Game Technology Providers: Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may receive anonymised session identifiers as part of the technical integration required to deliver their games through the ks88 platform. They do not receive your name, contact details, or financial information.
- Fraud Prevention and Security Services: We may share device fingerprints, IP addresses, and transaction metadata with trusted fraud detection and cybersecurity service providers to protect the platform and its users.
- Legal and Regulatory Authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities when legally required to do so, including in response to a valid court order, subpoena, or regulatory request under applicable law.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of the ks88 business, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
No Third-Party Marketing: ks88 will never share your personal data — including your name, email address, phone number, or payment details — with any third-party advertiser, marketing network, or data aggregator for the purpose of sending you unsolicited commercial communications.
Cookies & Tracking Technologies
The ks88 platform uses cookies and similar tracking technologies to ensure the correct functioning of the platform, to maintain your logged-in session, and to collect anonymised analytics data that helps us improve the user experience.
Types of cookies used by ks88:
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. The platform cannot function correctly without these cookies and they cannot be disabled.
- Functional Cookies: These cookies remember your preferences, such as language settings, preferred payment method, and responsible gaming limit configurations. Disabling these cookies may reduce the convenience of your platform experience but will not prevent you from using the core service.
- Analytics Cookies: We use anonymised, aggregated analytics data to understand how users navigate the platform — which sections are most visited, where users encounter difficulties, and how game lobby performance can be improved. Analytics data does not identify you personally.
- Fraud Prevention Cookies: Certain cookies and device fingerprinting technologies are used exclusively for the purpose of detecting and preventing fraudulent account activity, including detection of duplicate accounts and automated bot activity.
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent the ks88 platform from operating correctly and will effectively prevent you from logging in to your account.
Data Retention
ks88 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable law, regulatory obligation, or our international gaming licence conditions. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / gaming licence |
| KYC identity documents | Duration of account + 5 years post-closure | Legal obligation / AML regulations |
| Financial transaction records | 7 years from transaction date | Legal obligation / AML regulations |
| Gameplay and bet records | Duration of account + 3 years post-closure | Gaming licence / dispute resolution |
| Support communication records | 3 years from last communication | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (proof of consent) |
| Anonymised analytics data | Indefinite (non-personal, aggregated only) | Legitimate interest / platform improvement |
Upon expiry of the applicable retention period, personal data is either permanently and securely deleted from our systems or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.
Your Rights as a Data Subject
As a data subject, you hold the following rights with respect to your personal data held by ks88. These rights may be exercised at any time by contacting our data privacy team through the channels specified in Section 15.
Right of Access
Request a copy of all personal data we hold about you, along with information about how it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your account profile.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Right to Restrict Processing
Request that we restrict the processing of your data in certain circumstances, such as while you contest its accuracy.
Right to Data Portability
Request a machine-readable export of the personal data you have provided to ks88, in a structured, commonly used format.
Right to Object
Object to the processing of your personal data on grounds of legitimate interest, including for profiling or direct marketing purposes.
Right to Withdraw Consent
Withdraw any previously given consent (e.g., for marketing communications) at any time, without affecting the lawfulness of prior processing.
Rights Re: Automated Decisions
Where ks88 makes decisions about your account based solely on automated processing (e.g., automated fraud flagging), you have the right to request human review of that decision.
All rights requests will be acknowledged within 5 business days and fulfilled within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reason for it.
ks88 will never charge a fee for fulfilling a valid rights request unless the request is manifestly unfounded or repetitive, in which case a reasonable administrative fee may apply. We will always inform you before applying any such fee.
Data Security
ks88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
- Transport Layer Security: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher (256-bit encryption).
- Password Security: User passwords are never stored in plain text. All passwords are processed through a salted cryptographic hashing algorithm (bcrypt) before storage.
- Access Controls: Access to personal data within ks88's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their role.
- Infrastructure Security: Our server infrastructure is hosted in secure, access-controlled data centres with physical security controls, redundant power and network connectivity, and regular penetration testing by qualified independent security researchers.
- Fraud Detection Systems: Real-time automated monitoring systems analyse account and transaction activity to identify and flag anomalous behaviour indicative of account takeover, payment fraud, or multi-accounting.
- Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, ks88 will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Affected individuals will be notified directly where the breach is likely to result in a high risk to their rights.
While ks88 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying ks88 promptly if you suspect any unauthorised access to your account.
Children & Minors
The ks88 platform is strictly intended for adults aged 21 years and above. ks88 does not knowingly collect, store, or process personal data from individuals under the age of 21. Registration on the platform by persons under 21 is expressly prohibited under our Terms & Conditions.
Age verification is a mandatory step during the account registration process and as part of the KYC verification procedure. Any account found to belong to an individual under 21 years of age will be immediately suspended, all balances will be returned to the registered payment method (net of any amounts already wagered), and the associated personal data will be deleted from our systems at the earliest practicable opportunity consistent with our legal obligations.
Parents and guardians are strongly encouraged to use commercially available parental control and content filtering software to prevent persons under 21 from accessing online gambling platforms, including ks88.
If you have reason to believe that a minor has registered on the ks88 platform, please contact us immediately at [email protected].
International Data Transfers
The ks88 platform serves players primarily located in Bangladesh. However, some of our technical infrastructure, third-party service providers, and game technology partners may be located in jurisdictions outside Bangladesh. Where personal data is transferred internationally, ks88 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this Privacy Policy.
Appropriate safeguards may include:
- Standard contractual clauses (SCCs) that impose binding data protection obligations on the recipient of the data.
- Adequacy decisions recognising the data protection standards of the destination country as equivalent to internationally accepted standards.
- Binding corporate rules where data is transferred to entities within the same corporate group.
By using the ks88 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Bangladesh. In all cases, such transfers are governed by appropriate contractual safeguards and are made only to the extent necessary to deliver the services you have requested.
Third-Party Services
The ks88 platform integrates with a range of third-party technology providers in order to deliver the full range of casino and sports betting services. These providers operate under their own privacy policies and data processing terms. ks88 is not responsible for the privacy practices of third-party providers beyond the contractual obligations we impose on them as data processors acting on our behalf.
Third-party service categories integrated with the ks88 platform include:
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others provide game software and live dealer streaming services. These providers may process anonymised session data as part of game delivery.
- Payment Gateways: bKash, Nagad, Rocket, and Upay process payment instructions on our behalf. Your financial transaction data is shared with the relevant payment provider solely to process your requested transaction.
- Identity Verification: Specialist KYC technology providers may assist with document scanning, facial recognition, and liveness detection as part of the identity verification process.
- Analytics Platforms: Anonymised and aggregated platform usage data may be processed by third-party web analytics tools. No personally identifiable information is shared with analytics providers.
We encourage you to review the privacy policies of any third-party service providers whose services you use in connection with your ks88 account, particularly your chosen payment method provider.
Marketing Communications
With your consent, ks88 may send you promotional communications relating to bonuses, special offers, new game releases, seasonal promotions (such as Eid, Pohela Boishakh, or IPL season offers), and other platform news. Marketing communications may be delivered by email or SMS to the contact details registered on your account.
Marketing communications are entirely optional. You may opt in to receiving them during the registration process or at any later time from within your account settings. You may withdraw your consent and opt out of all marketing communications at any time by:
- Updating your communication preferences in your ks88 account settings dashboard.
- Clicking the "Unsubscribe" link contained in any marketing email sent by ks88.
- Contacting our support team via live chat or email and requesting removal from our marketing list.
Opt-out requests are processed within 5 business days. Withdrawal of marketing consent has no effect on your account status, your ability to play games, or your access to any non-promotional communications (such as account security alerts, transaction confirmations, and important platform notices, which are sent regardless of marketing preferences).
Note: ks88 will never send unsolicited marketing communications to individuals who have not consented to receive them. If you receive a communication purporting to be from ks88 that you did not consent to, please report it to [email protected] immediately, as it may be a phishing attempt.
Amendments to This Privacy Policy
ks88 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we offer. The current version of the Privacy Policy is always available at https://ks88.best/privacy-policy.
When material changes are made to this Privacy Policy — that is, changes that may significantly affect your rights or the way we process your personal data — ks88 will notify you by:
- Displaying a prominent notice on the ks88 platform for a period of at least 14 days following the change.
- Sending a notification to the email address registered on your account, where email marketing communications are enabled.
Your continued use of the ks88 platform following notification of a material change to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting our support team.
Non-material changes (such as typographical corrections, clarifications that do not alter the substance of the policy, or updates to contact information) may be made without prior notice. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision, whether material or non-material.
Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or have a concern about how ks88 has handled your personal data, please contact our data privacy team using the details below.
Support Email:
[email protected]
Live Chat:
Available 24 hours a day, 7 days a week, directly from your ks88 account dashboard. Our average live chat response time is under 5 minutes.
Response Times:
Live chat: under 5 minutes | Email: under 4 hours | Formal rights requests: up to 30 calendar days
Complaints:
If you are not satisfied with the response you receive from ks88 regarding a privacy concern or data subject rights request, you have the right to lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction. ks88 will cooperate fully with any such regulatory inquiry.
All communications relating to data privacy should reference your registered account username and the nature of your request so that our team can locate your records promptly and respond as efficiently as possible.
Questions About Your Privacy? We Are Here to Help
If any part of this Privacy Policy is unclear, or if you wish to exercise your data rights, our support team is available around the clock. You can also explore our FAQ, review our Responsible Gaming policy, or head straight to the ks88 Casino lobby.